This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011, that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://mobitm.co.in (“Website”), including the related mobile site and mobile application (hereinafter referred to as “Platform”).
The Platform is owned by Mobitm Solutions Private Limited, a company incorporated under the Companies Act, 2013, with its registered office at Office No. 624, 6th Floor, Westend Mall, Janakpuri District Centre, New Delhi 110058 (hereinafter referred to as "Platform Owner," “we,” “us,” or “our”).
Your use of the Platform, services, and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform, including the applicable policies which are incorporated herein by way of reference. If you transact on the Platform, you shall be subject to the policies that are applicable for such transactions. By mere use of the Platform, you shall be contracting with the Platform Owner, and these terms and conditions, including the policies, constitute your binding obligations with the Platform Owner.
These Terms of Use relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, “Services”). Any terms and conditions proposed by you which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.
Scope and Nature of Services
The Platform operates as a digital infrastructure and/or intermediary that facilitates the offering, Banking, Utility, Financial services, or enablement of products and/or services provided by third‑party vendors, sellers, service providers, or partners (“Third‑Party Service Providers”). The Platform Owner does not directly manufacture, own, sell, stock, deliver, or warrant the products or services listed on the Platform unless explicitly stated in writing. All obligations relating to warranties, service delivery, statutory compliance, licensing, and post‑sale responsibilities rest solely with the respective Third‑Party Service Providers
For the purpose of these Terms of Use, wherever the context so requires, "you", “your,” or "user" shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.
ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THEM CAREFULLY BEFORE PROCEEDING.
The use of the Platform and/or availing of our Services is subject to the following Terms of Use:
1. Accuracy of Information
To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.
2. Eligibility By using the Platform
You represent and warrant that you are at least eighteen (18) years of age and legally capable of entering into a binding contract under Indian law. If you are acting on behalf of a company or other legal entity, you confirm that you have the authority to bind such entity to these Terms.
3. No Warranty
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. At Your Own Risk
Your use of our Services and the Platform is solely and entirely at your own risk and discretion, for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements.
5. Intellectual Property
The contents of the Platform and the Services are proprietary to us and licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The content includes, but is not limited to, the design, layout, look, and graphics.
6. Unauthorized Use
You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.
7. Service Charges
You agree to pay us the charges associated with availing the Services.
8. Payments and RBI Compliance
All payments made through the Platform are processed by authorized third‑party payment gateways that comply with the guidelines issued by the Reserve Bank of India (RBI). The Platform Owner does not store, process, or retain credit card numbers, debit card numbers, CVV, UPI PINs, wallet credentials, or net‑banking passwords. Payment details are handled securely by the respective payment gateways.
9. Lawful Use
You agree not to use the Platform and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms, or by Indian or local laws that might apply to you.
10. Prohibited Activities and Anti‑Money Laundering Controls
Users shall not engage in fraudulent transactions, chargeback abuse, identity theft, money laundering, impersonation, payment misuse, or any activity intended to circumvent security controls. The Platform Owner reserves the right to suspend or terminate access and to report suspicious activities to banks, payment service providers, NBFCs, or regulatory authorities where required under applicable RBI KYC and AML guidelines.
11. Third-Party Links
You acknowledge that the website and Services may contain links to third-party websites. Upon accessing these links, you will be governed by the terms of use, privacy policy, and other policies of such third-party websites. These links are provided for your convenience to provide further information.
12. Legally Binding Contract
You understand that upon initiating a transaction for availing the Services, you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.
13. Regulatory and Statutory Disclosure
You expressly authorize the Platform Owner to share your information and transactional data with banks, payment gateways, NBFCs, law enforcement agencies, or regulatory bodies as required under applicable laws, RBI regulations, KYC/AML norms, or legal orders.
14. Indemnity
You shall indemnify and hold harmless the Platform Owner, its affiliates, group companies (as applicable), and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms of Use, Privacy Policy, and other Policies, or your violation of any law, rules, or regulations or the rights (including infringement of intellectual property rights) of a third party.
15. Limitation of Liability
In no event will the Platform Owner be liable for any indirect, consequential, incidental, special, or punitive damages, including without limitation, damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data, or loss of other economic interests, whether in contract, negligence, tort, or otherwise, arising from the use of or inability to use the Services. However, the Platform Owner's liability will not exceed the amount paid by you for using the Services giving rise to the cause of action or Rupees One Hundred (Rs. 100), whichever is less.
16. Force Majeure
Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
17. Dispute Resolution and Arbitration
Any dispute arising out of or relating to these Terms shall first be attempted to be resolved amicably within thirty (30) days. If unresolved, the dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Delhi, New Delhi India, and proceedings shall be conducted in English.
18. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Subject to arbitration, the courts located at Delhi, New Delhi India shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms.
19. Contact Information
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.