This Privacy Policy applies to and is issued by Mobitm Solutions Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at Office No. 624, 6th Floor, Westend Mall, Janakpuri District Centre, New Delhi 110058 (“Company”, “we”, “us”, or “our”).
By accessing, registering on, or using the Platform, you acknowledge that you have read, understood, and consent to the collection, use, storage, processing, and disclosure of your information as described in this Privacy Policy.
Information We Collect:
• Personal Information: We collect personal details such as your name, email address, shipping address, phone number, and payment information when you make a purchase, create an account, or contact us.
• Non-Personal Information: We may collect non-personal data such as browser type, operating system, and browsing behavior to improve our website and services.
• Transactional and Financial Information: We may collect transactional details, order history, payment reference numbers, refund information and settlement identifiers.
How We Use Your Information:
• To Process Orders: We use your personal information to process and fulfill your orders.
• To Communicate: We use your contact information to send you updates about your order, respond to inquiries, and send promotional materials if you have opted in.
• To Improve Our Services: We analyze non-personal information to understand user behavior and enhance our website’s performance.
Information Sharing:
• Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.
• Regulatory and Financial Institutions: We may share information with banks, NBFCs, payment gateways, credit bureaus, fraud detection agencies and regulatory authorities where required under RBI guidelines or applicable legal obligations.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, or resolve disputes. Upon completion of retention periods, data is securely deleted.
Your Rights:
• Access and Correction: You have the right to access and correct your personal information. You can update your account details through our website.
• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.
• Withdrawal of Consent & Deletion: You may withdraw your consent or request deletion of your personal data, subject to legal, regulatory or retention requirements, by contacting us through the details mentioned on our website.
Changes to This Policy:
• We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top of the policy.
This Privacy Policy shall be governed by and constructed in accordance with the laws of India.
Contact & Grievance Redressal:
For questions, concerns, or requests relating to this Privacy Policy or your personal data, you may contact:
Legal Entity: Mobitm Solutions Private Limited
Email: legal@mobitm.com
Address: Office No. 624, 6th Floor, Westend Mall, Janakpuri District Centre, New Delhi 110058